Joy, you are instinctively good at helping unlock founder mode. Others will come to the on-site with the standard playbook where you plan, talk about your feelings, and “empower the leadership team”. All of this feels good when you do it, but it rarely does any good for your business.

Instead, you can take the approach of a sledgehammer - what needs to be deleted, how can we move faster, what hierarchy do we need to cut, where have we overspent and where should we get disciplined, and which groups of people are no longer in sync with the culture and need to be replaced (this could be extreme, depending on the audience).

You have good instincts around this kind of stuff, which is pretty rare in my experience.

Executives in high-growth environments need to pursue professional development with both practicality and agility, as every day brings unforeseen opportunities and challenges. I've been fortunate to have Joy as a coach and thought partner to deliver the best possible outcomes in this context.

As a former operator, Joy brings a coaching toolkit that is powerful and relevant. However, her superpower is to context switches at the speed of light, quickly identifying underlying needs and responding with the right mix of questioning, framing, debating, and planning to drive toward concrete outcomes. Importantly, she does this all with unfailing empathy and authenticity. Joy has helped me to be my best professional self as both a leader and an executive peer in growing the business.

Each program Joy facilitated was highly rated by participants for being relevant, practical, and actionable. Leaders consistently left the sessions energized and eager for more. As a facilitator, Joy brings authenticity, adaptability, and a deeply human approach to the room. She has a remarkable ability to adjust in real time to meet the audience's needs. For example, during one of our sessions following a major layoff, Joy and I quickly collaborated to adapt the agenda, creating space for managers to process their emotions and navigate the situation together. This adjustment not only validated their feelings but also allowed them to engage productively with the session.